Every leader needs to be ready to manage toxic employees. Left unaddressed, toxic behavior breeds resentment, costs the leader respect and can spread to other team members, while draining a manager's time, energy and patience.
This 60-minute leadership webinar explains how toxic cultures form and why they hurt problem-solving, communication, collaboration and mental health. You'll learn to recognize the signs of typical toxic behaviors, move those conversations forward, and limit the impact so situations don't escalate.
Turning things around takes skill and patience. The session shows you how to act rather than react, so you can lead with more confidence and less stress.
WHY SHOULD YOU ATTEND?
How you handle toxic team members can decide whether your workplace is negative and full of drama or engaged, collaborative and productive. Under stress and uncertainty, some people become negative and resistant, and leaders who ignore it struggle to stay productive and competitive.
You'll learn what to focus on, how to respond and how to manage the impact, so you can address, coach and counsel toxic employees quickly. The session suits anyone with managerial or leadership responsibility.
AREA COVERED
- When an organization can be considered toxic
- How toxic cultures reduce problem-solving, communication and collaboration and raise the risk of mental health issues
- How negative attitudes spread: toxic workplaces breed toxic employees and the reverse
- The leader's influence on team mood, attitudes and performance
- Why managing negativity helps teams thrive and ignoring it hurts productivity, service and competitiveness
- Recognizing the signs of typical toxic behaviors and moving conversations forward
- Identifying and controlling the impact of toxic behavior to prevent escalation
- Acting, not reacting, to resolve toxic situations
LEARNING OBJECTIVES
- Recognize the signs of common toxic behaviors
- Explain how toxic employees and toxic cultures reinforce each other
- Control the impact of toxic behavior so situations don't escalate
- Manage your own feelings when dealing with difficult employees
- Address, coach and counsel toxic employees to improve their behavior
- Build a more positive, productive work environment
WHO WILL BENEFIT?
- Anyone with Managerial or Leadership Responsibility
How you handle toxic team members can decide whether your workplace is negative and full of drama or engaged, collaborative and productive. Under stress and uncertainty, some people become negative and resistant, and leaders who ignore it struggle to stay productive and competitive.
You'll learn what to focus on, how to respond and how to manage the impact, so you can address, coach and counsel toxic employees quickly. The session suits anyone with managerial or leadership responsibility.
- When an organization can be considered toxic
- How toxic cultures reduce problem-solving, communication and collaboration and raise the risk of mental health issues
- How negative attitudes spread: toxic workplaces breed toxic employees and the reverse
- The leader's influence on team mood, attitudes and performance
- Why managing negativity helps teams thrive and ignoring it hurts productivity, service and competitiveness
- Recognizing the signs of typical toxic behaviors and moving conversations forward
- Identifying and controlling the impact of toxic behavior to prevent escalation
- Acting, not reacting, to resolve toxic situations
- Recognize the signs of common toxic behaviors
- Explain how toxic employees and toxic cultures reinforce each other
- Control the impact of toxic behavior so situations don't escalate
- Manage your own feelings when dealing with difficult employees
- Address, coach and counsel toxic employees to improve their behavior
- Build a more positive, productive work environment
- Anyone with Managerial or Leadership Responsibility
