Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed. This course offers practical approaches and models to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.
WHY SHOULD YOU ATTEND?
This training will provide the steps that you will be able to implement in a human error reduction program at your site. It includes practical tools, the six steps for implementation, and how to measure effectiveness to continuously improve human reliability at your site.
AREA COVERED
- What is human error?
- How is human error controlled?
- The 6-step method for human error prevention
- Human error rates and measurement
- Trending and tracking
- Prediction
- Effectiveness
LEARNING OBJECTIVES
- Human error reduction System
- 6-step implementation process
- HES tools
- Human error program implementation
- Metrics and KPIs
WHO WILL BENEFIT?
- Training managers and coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
This training will provide the steps that you will be able to implement in a human error reduction program at your site. It includes practical tools, the six steps for implementation, and how to measure effectiveness to continuously improve human reliability at your site.
- What is human error?
- How is human error controlled?
- The 6-step method for human error prevention
- Human error rates and measurement
- Trending and tracking
- Prediction
- Effectiveness
- Human error reduction System
- 6-step implementation process
- HES tools
- Human error program implementation
- Metrics and KPIs
- Training managers and coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
