This webinar will help you understand the critical ingredients for conducting an effective root cause analysis. You will learn about FDA expectations, tools and techniques, and tips for conducting and documenting root cause analysis. We will discuss the myths, challenges, and best practices for this critical process. We’ll also cover the essentials of doing a failure investigation.
WHY SHOULD YOU ATTEND?
CAPA is the cornerstone of quality improvement and it depends on an effective root cause analysis. Conducting an effective root cause analysis (RCA) can be a daunting task. And without a good root cause analysis, your CAPA will not result in the desired improvement. You will waste precious time and money and still end up with unsatisfactory results. This webinar will give you insights and lessons learned from a certified Master Black Belt and industry expert with over 30 years’ experience. You will learn about the RCA toolbox and how to get permanent resolution to your significant quality problems.
LEARNING OBJECTIVES
- Build the right team
- Develop a problem statement
- Failure Investigation
- Data Collection
- Analysis Tools and Techniques
- How tVerify your Results
- Real Lessons Learned
- Do’s and Don’ts of CAPA
- Best Practices
- Inspection Readiness
WHO WILL BENEFIT?
- Quality Engineers
- Manufacturing Engineers
- Process Engineers
- Compliance Specialists
- Auditors
- CAPA Specialists
- CAPA Project Leaders
- CAPA Managers
CAPA is the cornerstone of quality improvement and it depends on an effective root cause analysis. Conducting an effective root cause analysis (RCA) can be a daunting task. And without a good root cause analysis, your CAPA will not result in the desired improvement. You will waste precious time and money and still end up with unsatisfactory results. This webinar will give you insights and lessons learned from a certified Master Black Belt and industry expert with over 30 years’ experience. You will learn about the RCA toolbox and how to get permanent resolution to your significant quality problems.
- Build the right team
- Develop a problem statement
- Failure Investigation
- Data Collection
- Analysis Tools and Techniques
- How tVerify your Results
- Real Lessons Learned
- Do’s and Don’ts of CAPA
- Best Practices
- Inspection Readiness
- Quality Engineers
- Manufacturing Engineers
- Process Engineers
- Compliance Specialists
- Auditors
- CAPA Specialists
- CAPA Project Leaders
- CAPA Managers
Speaker Profile

Susanne Manz is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. She has a BS in Biomedical Engineering and an MBA from the University of NM. She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. Susanne also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. Susanne has now established a consulting business with a …
Upcoming Webinars

The Anti-Kickback Statute: Enforcement and Recent Updates

Motivated to Stay: Effective and Best Practice Retention Me…

Mindful Communication:The Key to Meaningful Conversations i…

2-Hour Virtual Seminar on The Complexity and Interplay Amon…



Managing Toxic & Other Employees Who Have Attitude Issues

How to Give Corrective Feedback: The C.A.R.E. Model - Elimi…


Employee Handbooks: 2025 Critical Issues

Accounting For Non Accountants : Debit, Credits And Financi…


ChatGPT and Project Management: Leveraging AI for Project M…

Retaining Talent in the Age of Employee Shortages

Workplace Compliance in 2025: New Laws, Big Changes, and Wh…

50+ new Excel features so far this decade

Why EBITDA Doesn't Spell Cash Flow and What Does?

2025 EEOC & Employers: Investigating Claims of Harassment …

How to Write Contracts for Procurement Professionals

Succession Planning Simplified: Fast-track Your Future Lead…


Leverage AI & ChatGPT for Talent Acquisition: Best Practice…

Gossip-Free: Leadership Techniques to Quell Office Chatter

Female to Female Hostility @Workplace: All you Need to Know


Leadership: Strategic Planning and Decision Making



4-Hour Virtual Seminar on Transformational Leadership - The…

Managing Toxic Employees: Strategies For Leaders To Effecti…

Copilot and HR: An Introduction for HR Professionals