While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone, and construction with the convenience and speed of email.
This webinar takes a fresh look at how to use professional business writing principles and guidelines to get the most from email communication by writing effective emails.
Training Class Goals
- Learn ways to evaluate every word that goes into email messages and what they will mean to the people who read them
- Understand that the message should be more about the recipient than the sender, and learn techniques to send clear succinct messages
- Learn to control the tone of an email - to phrase things so that misunderstandings and unintentional emotional provocations don’t occur
AREA COVERED
- Clarifying the purpose of your email
- Informing vs. creating action
- Analyzing the audience
- Powerful subject lines
- Getting the message right
- When to include others
- Attachments
- Signature lines
- Sending options
- Replying to and forwarding messages
- Sending to mobile devices
WHO WILL BENEFIT?
- Anyone who writes and sends emails
- Clarifying the purpose of your email
- Informing vs. creating action
- Analyzing the audience
- Powerful subject lines
- Getting the message right
- When to include others
- Attachments
- Signature lines
- Sending options
- Replying to and forwarding messages
- Sending to mobile devices
- Anyone who writes and sends emails
Speaker Profile

Jenny Douras is President at AdvantEdge Training & Consulting. She has over 25 years of experience in management, employee development, operations, instructional design, and training. Jenny has managed teams of up to 300 people across multiple states and countries, working with several Fortune 500 clients. From this experience, she developed her Remote Employee Management Class. She also sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for three years and is an active member of the Colorado training community.
Upcoming Webinars

2-Hour Virtual Seminar on Empowering Presentations with Pow…

Pivot tables beginner to advanced + 20 advanced Pivot table…

Understanding Artificial Intelligence (AI) & using Chat GPT

Creating Loyal Customers Through Excellent Customer Service

Understanding and Communication New Immigration Policies (2…

Navigating Talent Management and Retention Strategies.

HIPAA is Unsettled – Safe Compliance Strategies

Project Management for Non-Project Managers - Scheduling yo…


Empowering Conflict Resolution: Letting Go to Gain Control

Navigating 2025 Employment Laws: What Every Employer Needs …

Onboarding Best Practices for 2025: Proven Strategies to Po…

How to Prepare For and Host a FDA Inspection and Respond to…

How to Conduct Exit Interviews - Implementing and Enhancing…

Managing Toxic Employees: Strategies For Leaders To Effecti…

Adapting to Change: Strategies for Personal & Team Resilien…

Introduction to Excels Built-In Solver – Advanced Decision-…

How to Manage the Legal Landmine of the FMLA, ADA and Worke…

FDA Technology Modernization Action Plan (TMAP) and Impact …

Design Control for Medical Devices Including Verification/V…

Developing and Implementing Quality Culture in the Organiza…


Stress, Change And Team Resilience Through Humor: An Intera…

GROUPBY and PIVOTBY functions. Pivot table killers?



Negotiating Skills For Professional Results - Winning Strat…

Conquer Toxic People - Learn To Protect Yourself And Get Yo…

Trust in Leadership: Building and Maintaining Trust as a Le…

Use the power of AI to turbocharge your MS Excel

Tools and Tactics for Grieving, Surviving, and Thriving in …

AI and Human Resources: The Great Opportunity!

Excel - Pivot Tables - The Key To Modern Data Analysis and …

How To Conduct An Internal Harassment And Bullying Investig…

How Generative AI can be used in Banking Risk and Compliance

Excel Power Skills: Master Functions, Formulas, and Macros …

Bootcamp for New Managers and Supervisors: Develop These Es…

Creating Employee Handbooks that Protect You and Support th…

The Five Cs Of Commercial Credit: The Basic Elements Of Cre…


Managing Toxic & Other Employees Who Have Attitude Issues

Emotional Intelligence: Mastering the Emotions of Great Lea…

SOPs - How to Write Them to Satisfy those Inspectors


Improving Employee Engagement & Retention Through Stay Inte…

How to Give Corrective Feedback: The CARE Model - Eliminati…

Cleanroom, Microbiology and Sterility Assurance Practices f…


Managing Difficult Employee Conversations

Leadership: Strategic Planning and Decision Making