This MindfullCommunication program is a mind/body training which focuses on listening and responding to the three mini conversations that are present within each verbal transaction:
- The first conversation is the one you have with yourself when reacting to what the other person says. To minimize this tendency, participants will learn how to shift from the chatter of the mind into the mind/body, so they are available to listen deeply.
- The second conversation is what the other person is starting. Participants will move beyond assumptions and judgments by learning helpful questions that enhance understanding.
- The third conversation is the back-and-forth conversation that the two of you have. Participants will practice seeing the seed of truth in each other’s perspective so they can find a deep truth and understanding among them. They will practice how to resolve conflicts harmoniously
WHY SHOULD YOU ATTEND?
The quality of your communication directly affects your ability to authentically connect, influence, inspire and engage your co-workers, clients, board members and others. It can create stress or bring ease and joy to your workday. How you communicate can make or break your career.Yet so many of us are unaware of our style of communication. We make assumptions. react, interrupt, judge, and/or forget in the heat of a high-paced result-oriented workday to be kind and empathetic. Our need to be right filters our conversation bringing with it our biases and boundaries.
AREA COVERED
- Listening beyond reactivity. Shifting from your mind chatter to your mind/body.
- Exploration of assertive, non-assertive, and aggressive communication and their connection too needs and feeling states.
- Making requests
- Asking questions, active listening and giving feedback
- Developing a personal practice
LEARNING OBJECTIVES
- Understanding effective manager-to-employee communication techniques
- Learning how to give constructive feedback with clarity and professionalism
- Improving active listening and empathy during workplace conversations
- Handling difficult discussions, performance concerns, and conflict confidently
- Building employee trust, engagement, and accountability through communication
- Adapting communication styles to different employee personalities and situations
- Strengthening leadership presence and team relationships through better dialogue
WHO WILL BENEFIT?
- All levels of leaders
Yet so many of us are unaware of our style of communication. We make assumptions. react, interrupt, judge, and/or forget in the heat of a high-paced result-oriented workday to be kind and empathetic. Our need to be right filters our conversation bringing with it our biases and boundaries.
- Listening beyond reactivity. Shifting from your mind chatter to your mind/body.
- Exploration of assertive, non-assertive, and aggressive communication and their connection too needs and feeling states.
- Making requests
- Asking questions, active listening and giving feedback
- Developing a personal practice
- Understanding effective manager-to-employee communication techniques
- Learning how to give constructive feedback with clarity and professionalism
- Improving active listening and empathy during workplace conversations
- Handling difficult discussions, performance concerns, and conflict confidently
- Building employee trust, engagement, and accountability through communication
- Adapting communication styles to different employee personalities and situations
- Strengthening leadership presence and team relationships through better dialogue
- All levels of leaders
Speaker Profile
Aimee Bernstein
Aimee Bernstein's passion and purpose is to help individuals, teams and organizations manifest more of their potential. She is an executive coach, psychotherapist, consultant, trainer and keynote speaker with forty years experience in leadership mastery, collaborative teams, wellness cultures, and mindfulness-in-action/stress reduction. Her methodology liberates people from limited mindsets, behaviors and energy habits, enabling them to take exponential leaps in their professional and personal development and generate successful, innovative organizations and communities.Her corporate clients have included Chanel, the Ritz Carlton, Microsoft, Port of Singapore Authority, Colgate Palmolive, and MasterCard. She has also worked with municipalities, universities and nonprofit organizations.
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