So, why is the Comprehensive Error Rate Testing (CERT) important? Simply stated: to reduce payment errors in the Medicare Fee for Service Program.
Since 1996, Centers for Medicare and Medicaid (CMS) has implemented several initiatives to prevent improper payments. CMS' goal is to reduce payment errors by identifying and addressing billing errors concerning coverage and coding. The Comprehensive Error Rate Testing (CERT) program is one of the programs created by CMS to assist in eliminating improper payments.
The Medicare Fee For Service (FFS) Improper payment rate for 2017 was estimated at 36.2 billion dollars. Is your organization aware of the categories of improper payments audited by CMS and CERT so you can be proactive in resolving before they are sent to the carrier?
This webinar will help Identify a process to select your provider’s statistical sampling of that mirrors what CERT measures so you can audit yourself before they do.
Empowered with new knowledge on the CERT process, the organization can be more proactive in identifying the improper payment categories to maintain compliance.
Develop process to identify your provider individual improper payment rates categorized by type, specialty and geographical location. Great opportunity to see how your practice measures up to these national stats
​​​​​
Introduction to CERT Process
Review improper payment categories
How to respond to CERT medical record requests
Recognize the CERT timelines for documentation submission
Learn about local opportunities for training offered by CERT
Take a look at specialties with high error rates for improper payments
Track improper payment rates by your geographical location
Opportunity to create or fine-tune your auditing/monitoring process
This webinar will introduce you to
The CERT process and what categories of improper payment categories your organization should be monitoring.
How Comprehensive Error Rate Testing (CERT) contractors audit Medicare Part B by auditing you.
Be more confident when responding to a CERT request.
Be more aware of how the CERT reviewer determines that a MAC’s payment decision was incorrect.
Connect the role of your local Medicare Administrative Contractors (MAC)s and their responsibility for adjudicating claims based on Comprehensive Error Rate Testing (CERT) reviews.
See how your specialty measures geographically with the CERT annual report.
Physicians
Medical Practice Administrators/Managers
Medical Coding and Billing Organizations
Compliance Officers
CEO
CFO
Medical Billing Companies
Medical Chart Auditing professionals
This webinar will help Identify a process to select your provider’s statistical sampling of that mirrors what CERT measures so you can audit yourself before they do.
Empowered with new knowledge on the CERT process, the organization can be more proactive in identifying the improper payment categories to maintain compliance.
Develop process to identify your provider individual improper payment rates categorized by type, specialty and geographical location. Great opportunity to see how your practice measures up to these national stats
​​​​​
Introduction to CERT Process
Review improper payment categories
How to respond to CERT medical record requests
Recognize the CERT timelines for documentation submission
Learn about local opportunities for training offered by CERT
Take a look at specialties with high error rates for improper payments
Track improper payment rates by your geographical location
Opportunity to create or fine-tune your auditing/monitoring process
This webinar will introduce you to
The CERT process and what categories of improper payment categories your organization should be monitoring.
How Comprehensive Error Rate Testing (CERT) contractors audit Medicare Part B by auditing you.
Be more confident when responding to a CERT request.
Be more aware of how the CERT reviewer determines that a MAC’s payment decision was incorrect.
Connect the role of your local Medicare Administrative Contractors (MAC)s and their responsibility for adjudicating claims based on Comprehensive Error Rate Testing (CERT) reviews.
See how your specialty measures geographically with the CERT annual report.
Physicians
Medical Practice Administrators/Managers
Medical Coding and Billing Organizations
Compliance Officers
CEO
CFO
Medical Billing Companies
Medical Chart Auditing professionals
Pamela Joslin
Pam Joslin, MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/M has more than 20 years of medical practice management, billing and coding, reimbursement, auditing and compliance experience.She is an engaging presenter via webinar, classroom and conference on various topics that may impact the revenue cycle of every practice and maintaining compliance.She has managed in medical practices ranging from single to multi-specialty groups, including ASC. She is an advocate of process improvement and maximizing and empowering employees to bring about the "best practice” results for your organization.She received her Masters in Management from University of Phoenix. Pam maintains memberships in professional organizations …
The Anti-Kickback Statute: Enforcement and Recent Updates
I-9 Enforcement & Compliance: A 5-Step Plan for Employers t…
Emotional Intelligence: Mastering the Emotions of Great Lea…
Wage & Hour Laws: Ensuring Compliance with the Fair Labor S…
Expense Reimbursements 2026 - Proper Recordkeeping and Acco…
Unlock Employee Loyalty: Stay Interviews Will Keep Them Eng…
Claude AI For CPAs & Finance Professionals: Best Practices …
Dealing With Difficult People: At Work & In Life
Construction Lending And Real Credit Administration: Evalua…
Mastering the Prompt: How Every Professional Can Use AI to …
Secrets Of The Staffing Fix - Solving The Employee Training…
Eliminate Harmful And Unproductive Drama In The Workplace
Setting SMART Goals & Leveraging Storytelling for Reporting
Using Copilot to Format Legal Documents in Microsoft Word
Excel + AI: The Smart User's Guide to Faster, Easier Work w…
Discover how Emotional Intelligence turns AI from a technic…
Introduction to Microsoft Power BI Dashboards
Excel Spreadsheets; Develop and Validate for 21 CFR Part 11…
Major cGMP Issues: FDA Concerns in 2026
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
Excel - Pivot Tables - The Key To Modern Data Analysis and …
Maximizing Productivity with ChatGPT: AI Solutions for HR, …
Outlook - Master your Mailbox - Inbox Hero Inbox Zero
6-Hour Virtual Boot Camp on Microsoft Power BI
Managers/Supervisors: New Role, Same Team - How to Lead Wit…
HR Auditing - New Update on Important Issues for 2026
2-Hour Virtual Seminar on In-Person Onboarding Your New Hir…
Managing Toxic Employees: Strategies For Leaders To Effecti…
Project Management for administrative professionals
Creating Employee Handbooks that Protect You and Support th…
California Meal and Rest Breaks: What You Don't Know Can Co…
Tools for New Managers: Connecting with Employees to Optimi…
Female to Female Hostility @Workplace: All you Need to Know
Launch Your Career: The Ultimate Guide for Emerging Profess…
Managing Difficult Employee Conversations
Thriving in a Hybrid Workplace: Keys to Leadership and Team…
The Perfect Storm Coming to Healthcare: Value Based Care Me…
Practice Safe Stress ™: Preventing Burnout While Building R…
AI, Jobs, and Skills: How HR Leaders Can Prepare Now for th…
The Age-Inclusive Workplace: How to Lead and Work Across Ge…
Rewiring Your Emotional Triggers: Leading with Clarity and …